The wallet allocation rule : winning the battle for share /

"A revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this book introduces a new and rigorously tested approach--the Wallet Allocat...

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Bibliographic Details
Main Authors: Keiningham, Timothy L. (Author), Aksoy, Lerzan (Author), Williams, Luke (Writer on marketing) (Author), Buoye, Alexander (Author)
Format: Book
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]
Subjects:
Online Access:Cover image

MARC

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100 1 |a Keiningham, Timothy L.,  |e author. 
245 1 4 |a The wallet allocation rule :  |b winning the battle for share /  |c Timothy Keiningham, Lerzan Aksoy, Luke Williams ; with Alexander Buoye. 
264 1 |a Hoboken, New Jersey :  |b John Wiley & Sons, Inc.,  |c [2015] 
264 4 |c ©2015 
300 |a xx, 218 pages :  |b illustrations ;  |c 24 cm 
336 |a text  |b txt  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
504 |a Includes bibliographical references (pages 191-210) and index. 
520 |a "A revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this book introduces a new and rigorously tested approach--the Wallet Allocation Rule--that is proven to link to the most important measure of customer loyalty: share of wallet. Managers finally have the missing link to business growth within their grasp--the ability to link their existing metrics to the share of spending that customers allocate to their brands."--  |c Provided by publisher. 
505 0 |a It's "Oh my God!" bad -- Eureka! the discovery of the Wallet Allocation Rule -- The Wallet Allocation Rule in action -- Customers as assets -- New metrics that matter for growth -- Making it happen -- Afterword: What's next? 
650 0 |a Customer loyalty. 
650 0 |a Customer relations  |x Management. 
650 0 |a Consumer behavior. 
650 7 |a BUSINESS & ECONOMICS / Customer Relations.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS / Marketing / General.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS / Consumer Behavior.  |2 bisacsh 
700 1 |a Aksoy, Lerzan,  |e author. 
700 1 |a Williams, Luke  |c (Writer on marketing),  |e author. 
700 1 |a Buoye, Alexander,  |e author. 
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