Customers at work : new perspectives on interactive service work /

Bibliographic Details

Corporate Author:	ebrary, Inc
Other Authors:	Dunkel, Wolfgang, 1959-, Kleemann, Frank
Format:	eBook
Language:	English
Published:	Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2013.
Subjects:	Customer services. Customer relations. Self-service (Economics) Electronic books.
Online Access:	Connect to the full text of this electronic book