APA (7th ed.) Citation

Haynes, J. M., Fong, L. S., & Haynes, G. L. (2004). Mediation: Positive conflict management. State University of New York Press.

Chicago Style (17th ed.) Citation

Haynes, John M., Larry Sun Fong, and Gretchen L. Haynes. Mediation: Positive Conflict Management. Albany: State University of New York Press, 2004.

MLA (9th ed.) Citation

Haynes, John M., et al. Mediation: Positive Conflict Management. State University of New York Press, 2004.