Buhler, P. M., & Worden, J. D. (2013). Up, down, and sideways: High impact verbal communication for HR professionals. Society for Human Resource Management.
Chicago Style (17th ed.) CitationBuhler, Patricia M., and Joel D. Worden. Up, Down, and Sideways: High Impact Verbal Communication for HR Professionals. Alexandria, Virginia: Society for Human Resource Management, 2013.
MLA (9th ed.) CitationBuhler, Patricia M., and Joel D. Worden. Up, Down, and Sideways: High Impact Verbal Communication for HR Professionals. Society for Human Resource Management, 2013.
Warning: These citations may not always be 100% accurate.