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Managing airports : an international perspective /

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Bibliographic Details
Main Author: Graham, Anne, 1958-
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Milton Park, Abingdon, Oxon : Routledge, 2014.
Edition:Fourth edition.
Subjects:
Airports > Management.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • The Structure of the Airport Industry
  • Airport Economics and Performance Benchmarking
  • The Passenger Experience
  • The Airport-airline Relationship
  • Assessing Service Quality
  • The Provision of Commercial Facilities
  • Airport Competition and the Role of Marketing
  • The Economic and Social Impact of Airports
  • The Environmental Impact of Airports
  • Policies for Greater Sustainability
  • Future Issues.