Small Business Administration : additional steps should be taken to address reforms to the Disaster Loan Program and improve the application process for future disasters : report to the Chairwoman, Committee on Small Business, House of Representatives.

After the Small Business Administration (SBA) was widely criticized for its performance following the 2005 Gulf Coast hurricanes, the agency took steps to reform the Disaster Loan Program and Congress enacted the Small Business Disaster Response and Loan Improvements Act of 2008 (Act). GAO was asked...

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Bibliographic Details
Corporate Authors:	United States. Government Accountability Office, ProQuest (Firm), United States. Congress. House. Committee on Small Business
Format:	Government Document eBook
Language:	English
Published:	[Washington, D.C.] : U.S. Govt. Accountability Office, [2009]
Series:	U.S. Congressional Research.
Subjects:	United States. > Small Business Administration > Rules and practice. Assistance in emergencies > United States > Evaluation. Disaster relief > United States. Emergency management > United States. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	After the Small Business Administration (SBA) was widely criticized for its performance following the 2005 Gulf Coast hurricanes, the agency took steps to reform the Disaster Loan Program and Congress enacted the Small Business Disaster Response and Loan Improvements Act of 2008 (Act). GAO was asked to determine (1) the extent to which SBA addressed the Act's requirements, and (2) how SBA's response to major disasters in 2008 aligned with key components of its June 2007 Disaster Recovery Plan (DRP). GAO reviewed the Act, as well as SBA information on requirements addressed and steps taken, including the DRP, various reports to Congress, and policy memoranda. GAO also conducted site visits to areas affected by major 2008 disasters, reviewed SBA's customer satisfaction survey, and obtained the opinions of relevant stakeholders.
Item Description:	Record is based on bibliographic data in ProQuest U.S. Congressional Research Digital Collection. Reuse except for individual research requires license from ProQuest, LLC. Electronic resource.
Physical Description:	1 online resource.
Bibliography:	Includes bibliographical references.