Casework in a Congressional Office.

Provides an overview of Congressional office procedures associated with handling casework and the assistance provided by members of Congress to help constituents in their dealings with Federal agencies. Discusses assigning casework responsibilities, privacy safeguards, analyzing a constituent's...

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Bibliographic Details
Corporate Authors: Library of Congress. Congressional Research Service, ProQuest (Firm)
Format: eBook
Language:English
Published: [Place of publication not identified] : [publisher not identified], 2004.
Series:U.S. Congressional Research.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Provides an overview of Congressional office procedures associated with handling casework and the assistance provided by members of Congress to help constituents in their dealings with Federal agencies. Discusses assigning casework responsibilities, privacy safeguards, analyzing a constituent's problem, Congressional intervention in the administrative process, casework tracking and disposition, and handling cases when closing a Congressional office. Appendices include Federal office contacts for types of cases and information required, appointments to U.S. military service academies, and legal and ethical considerations of casework.
Item Description:Record is based on bibliographic data in ProQuest U.S. Congressional Research Digital Collection (last viewed Nov. 2010). Reuse except for individual research requires license from ProQuest, LLC.
CRS Report.
Electronic resource.
Physical Description:1 online resource.