http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Provides an overview of Congressional office procedures associated with handling casework and the assistance provided by members of Congress to help constituents in their dealings with Federal agencies. Discusses assigning casework responsibilities, privacy safeguards, analyzing a constituent's problem, Congressional intervention in the administrative process, casework tracking and disposition, and handling cases when closing a Congressional office. Appendices include Federal office contacts for types of cases and information required, appointments to U.S. military service academies, and legal and ethical considerations of casework.
Record is based on bibliographic data in ProQuest U.S. Congressional Research Digital Collection (last viewed Nov. 2010). Reuse except for individual research requires license from ProQuest, LLC.
Library of Congress. Congressional Research Service.