APA (7th ed.) Citation

Kazanjian, K. (2013). Driving loyalty: Turning every customer and employee into a raving fan for your brand. Crown Business.

Chicago Style (17th ed.) Citation

Kazanjian, Kirk. Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand. New York: Crown Business, 2013.

MLA (9th ed.) Citation

Kazanjian, Kirk. Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand. Crown Business, 2013.

Warning: These citations may not always be 100% accurate.