TSA's efforts to fix its poor customer service reputation and become a leaner, smarter agency : hearing before the Subcommittee on Transportation Security of the Committee on Homeland Security, House of Representatives, One Hundred Twelfth Congress, second session, June 7, 2012.

Bibliographic Details
Corporate Author:	United States. Congress. House. Committee on Homeland Security. Subcommittee on Transportation Security (Author)
Format:	Government Document eBook
Language:	English
Published:	Washington : U.S. Government Printing Office, 2013.
Subjects:	United States. > Transportation Security Administration > Rules and practice. United States. > Transportation Security Administration > Customer services. Airline passenger security screening > United States > Evaluation. Aeronautics, Commercial > Security measures > United States.
Online Access:	Text version: PDF version: Text version: PDF version:

Description
Item Description:	Title from title screen (viewed April 15, 2013). Paper version available for sale by the Superintendent of Documents, United States Government Printing Office. "Serial no. 112-97."
Physical Description:	1 online resource (iii, 32 pages)