Managing customer trust, satisfaction, and loyalty through information communication technologies /

Bibliographic Details
Main Author:	Eid, Riyad
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Hershey, PA : Business Science Reference, [2013]
Subjects:	Customer relations > Management > Computer programs. Customer relations > Management > Data processing. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	1 online resource (xxii, 405 pages) : illustrations
Bibliography:	Includes bibliographical references and index.