APA (7th ed.) Citation

Luftig, J. T., & Ouellette, S. M. (2012). Business performance excellence. Bloomsbury Information.

Chicago Style (17th ed.) Citation

Luftig, Jeffrey T., and Steven M. Ouellette. Business Performance Excellence. London: Bloomsbury Information, 2012.

MLA (9th ed.) Citation

Luftig, Jeffrey T., and Steven M. Ouellette. Business Performance Excellence. Bloomsbury Information, 2012.