Business intelligence applied : implementing an effective information and communications technology infrastructure /

Bibliographic Details
Main Author: Gendron, Michael S., 1957-
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Hoboken, N.J. : Wiley, 2013.
Subjects:
Online Access:Connect to the full text of this electronic book

MARC

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020 |z 9781118423080 (cloth) 
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245 1 0 |a Business intelligence applied :  |b implementing an effective information and communications technology infrastructure /  |c Michael S. Gendron. 
264 1 |a Hoboken, N.J. :  |b Wiley,  |c 2013. 
300 |a 1 online resource (xvii, 254 pages) :  |b illustrations (some color) 
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504 |a Includes bibliographical references and index. 
505 0 |a Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index. 
500 |a Electronic resource. 
650 0 |a Business intelligence. 
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