http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
creating lasting excellence one small step at a time
Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades, that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice. It is a technique to remove fear from our mind's mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely find new ideas and encouragement to make improvements in personal health, performance at work and their own well-being.
A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.
Includes bibliographical references and index.