Leadership as emotional labour : management and the "managed heart" /

Bibliographic Details
Corporate Author:	ebrary, Inc
Other Authors:	Iszatt-White, Marian
Format:	eBook
Language:	English
Published:	Abingdon, Oxon ; New York, N.Y. : Routledge, 2012.
Series:	Management, organizations and society (London, England) ; v. 20.
Subjects:	Leadership > Social aspects. Leadership > Psychological aspects. Management > Social aspects. Management > Psychological aspects. Emotions. Interpersonal relations. Organizational behavior > Social aspects. Service industries > Social aspects. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	1 online resource (x, 240 pages) : illustrations
Bibliography:	Includes bibliographical references and index.