Statistical methods in customer relationship management /

Bibliographic Details
Main Author:	Kumar, V., 1957-
Corporate Author:	ebrary, Inc
Other Authors:	Petersen, J. Andrew
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, 2012.
Subjects:	Customer relations > Management. Customer relations > Management > Statistical methods. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	1 online resource (xiii, 272 pages) : illustrations
Bibliography:	Includes bibliographical references and index.