The illusion of management control : a systems theoretical approach to managerial technologies /

This book shows how a system theoretical concept of technology helps us to understand the paradoxes of control. It describes a phenomenon which shows regularity that is unexpected against the background of received knowledge within management studies. It presents a series of cases which touch upon a...

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Bibliographic Details
Format: eBook
Language:English
Published: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2012.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • An introduction to understanding technology as illusions
  • Part I. Managing the employee
  • Cash, codes and complexity: new adventures in the public management of pay scales
  • Information and other bodily functions: stool records in Danish residential homes
  • Part II. Managing the citizen
  • Hybrid inclusion: multiple inclusion mechanisms in the modernized organization of Danish welfare services
  • Citizens' contracts as a tricky steering medium
  • Part III. Managing the organization
  • Structural couplings between organizations and function systems: looking at standards in health care
  • The polyphonic effects of technological changes in public sector organizations: a systems theoretical approach
  • Part IV. Managing the market
  • Market as a political future
  • 'Watching the market': visual representations of the financial economy in advertisements
  • The time of money.