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The Apple experience : secrets to building insanely great customer loyalty /

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Bibliographic Details
Main Author: Gallo, Carmine
Format: Book
Language:English
Published: New York : McGraw-Hill, [2012]
Subjects:
Customer services.
Consumer satisfaction.
Creative thinking.
Description
Physical Description:xviii, 234 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9780071793209 (alk. paper)
0071793208 (alk. paper)