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ITIL service design /

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Bibliographic Details
Main Author: Hunnebeck, Lou
Other Authors: Rudd, Colin, Lacy, Shirley, Hanna, Ashley
Format: Book
Language:English
Published: London : TSO, 2011.
Edition:2nd ed., 2011 ed.
Series:IT infrastructure library.
Subjects:
Computer industry > Customer services > Management.
Electronic office machine industry > Customer services > Management.
Description
Item Description:At head of title: Best management practice.
Includes index.
Physical Description:xi, 442 pages : illustrations ; 28 cm.
ISBN:9780113313051 (pbk.)
0113313055 (pbk.)