Improving the student experience : a practical guide for universities and colleges /
The landscape of higher education has dramatically altered in the past thirty years as more students are attending universities and colleges than ever before. In such a competitive market, the quality of the student experience is pivotal to an institution's ability to attract students. However,...
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; New York :
Routledge,
2012.
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| Edition: | 1st ed. |
| Subjects: |
| Summary: | The landscape of higher education has dramatically altered in the past thirty years as more students are attending universities and colleges than ever before. In such a competitive market, the quality of the student experience is pivotal to an institution's ability to attract students. However, the increasing costs of delivering higher education teamed with a reduction in government funding means that creating a high standard of student experience has never been more challenging. The Student Experience 'Practitioner Model' discussed in this book recognises the need of staff at all levels who are developing and implementing initiatives to improve and enhance the student experience. It provides an organized and detailed structure that can be orchestrated in a cost effective and highly adaptable manner. It guides Practitioners in the identification of what they must deliver, who it is delivered to and when they need to deliver by working through the six key stages of the new student lifecycle. |
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| Physical Description: | xxi, 232 pages : illustrations ; 25 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780415598781 0415598788 9780415598798 (paper back) 0415598796 (paper back) 9780203817513 (e-book) 0203817516 (e-book) |