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Managing sticky situations at work : communication secrets for success in the workplace /

Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples o...

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Bibliographic Details
Main Author: Curtis, Joan C., 1950-
Corporate Author: ebrary, Inc
Format: eBook
Language:English
Published: Santa Barbara, Calif. : Praeger/ABC-CLIO, [2009]
Subjects:
Communication in management.
BUSINESS & ECONOMICS > Business Communication > General.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • The Say It Just Right (SIJR) model
  • Personality overlay
  • Sticky situations with your boss
  • Sticky situations with co-workers
  • Sticky situations with clients
  • Sticky situations with subordinates
  • Sticky situations in meetings
  • Sticky romantic situations in the office
  • Sticky interview situations
  • Sticky etiquette situations
  • Sticky e-situations
  • Sticky situations on the home front.