Armstrong's handbook of management and leadership : developing effective people skills for better leadership and management /

"Armstrong's Handbook of Management and Leadership provides guidance on the processes of management and leadership with particular reference to what managers and aspiring managers need to know and do to make a difference. As well as presenting the key skills required for effective manageme...

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Bibliographic Details
Main Author: Armstrong, Michael, 1928-
Format: eBook
Language:English
Published: London ; Philadelphia : Kogan Page, 2012.
Edition:3rd ed.
Subjects:
Online Access:Connect to the full text of this electronic book

MARC

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100 1 |a Armstrong, Michael,  |d 1928- 
245 1 0 |a Armstrong's handbook of management and leadership :  |b developing effective people skills for better leadership and management /  |c Michael Armstrong. 
246 3 0 |a Handbook of management and leadership 
250 |a 3rd ed. 
264 1 |a London ;  |a Philadelphia :  |b Kogan Page,  |c 2012. 
300 |a 1 online resource (x, 369 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and indexes. 
505 0 |a Part 1. Leading, managing and developing fundamentals -- Part 2. Approaches to HRM and L & D -- Part 3. People management processes -- Part 4. Management skills. 
520 |a "Armstrong's Handbook of Management and Leadership provides guidance on the processes of management and leadership with particular reference to what managers and aspiring managers need to know and do to make a difference. As well as presenting the key skills required for effective management it also deals with three important areas of management: change management, continuous improvement and the achievement of high levels of customer service. The book is aligned to the Leading, Managing and Developing People and Developing Skills for Business Leadership modules which are part of the Chartered Institute of Personnel and Development's Leadership and Management Standards. and this new edition has been completely rewritten to bring it in line with these new modules. The book is accompanied by additional online material for use by instructors as well as an exhaustive set of questions and answers to help students test their learning"--Provided by publisher. 
588 |a Description based on print version record. 
500 |a Electronic resource. 
650 0 |a Management  |v Handbooks, manuals, etc. 
650 0 |a Leadership  |v Handbooks, manuals, etc. 
650 4 |a Business. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Armstrong, Michael, 1928-  |t Armstrong's handbook of management and leadership.  |b 3rd ed.  |d London ; Philadelphia : Kogan Page, 2012  |z 9780749465520  |w (DLC) 2011041045  |w (OCoLC)741540602 
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952 f f |a Texas A&M University  |b College Station  |c Electronic Resources  |d Available Online  |t 0  |e HD38.15 .A76 2012eb  |h Library of Congress classification 
998 f f |a HD38.15 .A76 2012eb  |t 0  |l Available Online