http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
how managers solve thorny problems with the knowledge jam
1 online resource (387 pages) : illustrations
To manage business operations - let alone innovate - amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks - in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge sharing and transfer have been reduced to reports, e-mails and tweets replacing vital personal interaction. The lack of meaningful conversation coupled with intense fragmentation across organizations and networks has left leaders.
Chapter 1. Knowledge jam rationale: solving thorny problems -- Chapter 2. Knowledge jam basics -- Chapter 3. Discipline 1: facilitation -- Chapter 4. Discipline 2: conversation -- Chapter 5. Discipline 3: translation -- Chapter 6. Bespeckled, married, and emancipated -- Chapter 7. Knowledge jam heritage: prequel to the three disciplines -- Chapter 8. Comparing knowledge jam to other knowledge-capture methods -- Chapter 9. Building a knowledge jam practice -- Chapter 10. Knowledge jam for leading change and leveraging social media -- Chapter 11. An invitation.
Sharing Hidden Know-How : How Managers Solve Thorny Problems With the Knowledge Jam
Hoboken : John Wiley & Sons, Inc., c2011