ITIL : service management implementation and operation /

Bibliographic Details
Main Author:	Shuja, Ahmad K.
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Boca Raton, FL : CRC Press, 2010.
Subjects:	Information technology > Management. Support services (Management) Electronic books.
Online Access:	Connect to the full text of this electronic book

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