Metrics : how to improve key business results /
Provides a step-by-step method for building an organizational effectiveness report card. This books shows how to identify, collect, analyze and report metrics that will be useful for improving all aspects of the enterprise, understand the difference between data, measures, information and metrics, d...
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
[Berkeley, Calif.] :
Apress ;
[2011]
|
| Subjects: |
| Summary: | Provides a step-by-step method for building an organizational effectiveness report card. This books shows how to identify, collect, analyze and report metrics that will be useful for improving all aspects of the enterprise, understand the difference between data, measures, information and metrics, develop meaningful and accurate metrics, formulate practical answers to data-related questions and select and use the proper tools for creating, implementing and using metrics. |
|---|---|
| Item Description: | Includes index. |
| Physical Description: | xix, 351 pages : illustrations ; 23 cm. |
| ISBN: | 9781430237266 1430237260 |