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The impact of internal management on organizational performance /

Bibliographic Details
Main Author: Sargent, Stephen A.
Other Authors: Meier, Kenneth J. (Thesis advisor)
Format: Thesis eBook
Language:English
Published: [College Station, Tex.] : [Texas A&M University], [2010]
Subjects:
Major political science.
public administration
internal management
Online Access:Link to OAK Trust copy
Description
Abstract:This dissertation explores the impact of internal management on the performance of public organizations. This research descends from the management matters research agenda and uses the Meier/O'Toole model to present the organizational process. I identify five types of internal management: goal setting, human resource management, structure (delegation), budgeting and technology (use). Additionally, I identify multiple indicators of performance: efficiency, outputs, service outcomes, responsiveness and democratic outcomes. The development of measures of internal management and the use of multiple performance indicators will allow for the development of a strategic guide for management.
Item Description:"Major Subject: Political Science"
Title from author supplied metadata (automated record created 2010-11-11 10:17:47).
Electronic resource.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references.