Service intelligence and service science : evolutionary technologies and challenges /

Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Leung, Ho-Fung, Chiu, Dickson K. W., 1966-, Hung, Patrick C. K.
Format: eBook
Language:English
Published: Hershey, PA : Information Science Reference, 2010.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xx, 309 pages
Bibliography:Includes bibliographical references and index.