APA (7th ed.) Citation

SpringerLink (Online service), Kieliszewski, C. A., Maglio, P. P., & Spohrer, J. C. (2010). Handbook of service science. Springer. https://doi.org/10.1007/978-1-4419-1628-0

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Cheryl A. Kieliszewski, Paul P. Maglio, and James C. Spohrer. Handbook of Service Science. New York ; London: Springer, 2010. https://doi.org/10.1007/978-1-4419-1628-0.

MLA (9th ed.) Citation

SpringerLink (Online service), et al. Handbook of Service Science. Springer, 2010. https://doi.org/10.1007/978-1-4419-1628-0.