APA (7th ed.) Citation

Lubin, P. C. (2011). Protecting main street: Measuring the customer experience in financial services for business and public policy. Routledge.

Chicago Style (17th ed.) Citation

Lubin, Paul C. Protecting Main Street: Measuring the Customer Experience in Financial Services for Business and Public Policy. New York: Routledge, 2011.

MLA (9th ed.) Citation

Lubin, Paul C. Protecting Main Street: Measuring the Customer Experience in Financial Services for Business and Public Policy. Routledge, 2011.