Cover Image

Focusing on your customer : expert solutions to everyday challenges.

Bibliographic Details
Corporate Author: Harvard Business School
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business Review Press, [2011]
Series:Pocket mentor series.
Subjects:
Customer relations.
Customer services.
Success in business.
Description
Physical Description:xii, 90 pages : illustrations ; 18 cm.
Bibliography:Includes bibliographical references.
ISBN:9781422129753 (pbk. : alk. paper)
1422129756 (pbk. : alk. paper)