Customer experience : future trends and insights /

Bibliographic Details
Main Author:	Shaw, Colin, 1958-
Other Authors:	Dibeehi, Qaalfa, Walden, Steven
Format:	Book
Language:	English
Published:	Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2010.
Subjects:	Customer relations > Management.

by Shaw, Colin, Dibeehi, Qaalfa, Walden, Steven
Published 2010

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