APA (7th ed.) Citation

Hochman, L. (2010). The relationship revolution: Closing the customer promise gap. Wiley.

Chicago Style (17th ed.) Citation

Hochman, Larry. The Relationship Revolution: Closing the Customer Promise Gap. Chichester, U.K.: Wiley, 2010.

MLA (9th ed.) Citation

Hochman, Larry. The Relationship Revolution: Closing the Customer Promise Gap. Wiley, 2010.

Warning: These citations may not always be 100% accurate.