rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Analysis of customer satisfaction data
    sub title: a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research
  name:
    name part: Allen, Danica R.
    name part: 1959-
    role:
      role term: creator
  name:
    name part: Rao, T. R. (Tanniru R.)
    name part: 1940-
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: wiu
    date issued: 2000
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvii, 243 pages : illustrations ; 24 cm.
  note: Derek R. Allen & T.R. Rao.
  note: Includes bibliographical references (pages 231-234) and index.
  subject:
    topic: Consumer satisfaction
    topic: Statistical methods
  subject:
    topic: Consumentenonderzoek
  subject:
    topic: Klantgerichtheid
  subject:
    topic: Marktonderzoek
  subject:
    topic: Statistische methoden
  classification: HF5415.335 .A43 2000
  classification: 658.8/12
  classification: 85.40
  classification: 31.73
  identifier: 0873894537 (alk. paper)
  identifier: 9780873894531 (alk. paper)
  identifier: 00022550
  record info:
    record content source: DLC
    record creation date: 000207
    record change date: 20151201151611.0
    record identifier: in00002589055