Cover Image

Public service improvement : theories and evidence /

Bibliographic Details
Other Authors: Boyne, George A., Entwistle, Tom, 1966-
Format: Book
Language:English
Published: Oxford ; New York : Oxford University Press, 2010.
Subjects:
Public administration.
Strategic planning.
Leadership.
Organizational effectiveness.
Table of Contents:
  • Theories of public service improvement : an introduction / George Boyne, Tom Entwistle, and Rachel Ashworth
  • Organizational environments / Rhys Andrews
  • Regulation / Steve Martin
  • Strategic planning / George Boyne
  • Leadership / Nicolai Petrovsky
  • Organizational culture / Rachel Ashworth
  • Human resource management / Julian Gould-Williams
  • Innovation / Richard Walker
  • Collaboration / Tom Entwistle
  • Organizational learning / James Downe
  • Reflectons on theories of public service improvement / Rachel Ashworth, George Boyne, and Tom Entwistle.