Managing customers through economic cycles /

The customer-base audit : the first step on the journey to customer centricity /
by: Fader, Peter S., et al.
Published: (2023)

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy /
by: Stinnett, Bill
Published: (2005)

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy /
by: Stinnett, Bill
Published: (2005)

Accelerating out of the great recession : how to win in a slow-growth economy /
by: Rhodes, David (Drug prevention specialist)
Published: (2010)

Social customer experience : engage and retain customers through social media /
by: Evans, Dave, 1956-
Published: (2014)

The post-pandemic business playbook : customer-centric solutions to help your firm grow /
by: Mintz, Ofer
Published: (2021)

Anticipate : knowing what customers need before they do /
by: Thomas, Bill, 1955-
Published: (2013)

Cycles : how we will live, work, and buy /
by: Dychtwald, Maddy, 1952-
Published: (2003)

Customer relationship management : electronic customer care in the new economy /
by: Muther, Andreas
Published: (2002)

The customer education playbook : how leading companies engage, convert, and retain customers /
by: Quick, Daniel, et al.
Published: (2022)

Keeping customers in good times and bad /
by: Nykiel, Ronald A.
Published: (1992)

Recession in 1982, economic risks and prospects : policy responses to recession and recovery : a historical perspective /
by: Knight, Edward
Published: (1982)

Business process mapping : improving customer satisfaction /
by: Jacka, J. Mike
Published: (2009)

Customer analytics for dummies /
by: Sauro, Jeff
Published: (2015)

Customers are people- : the human touch /
by: McKean, John, 1956-
Published: (2003)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-
Published: (2015)

Reconnecting with customers : building brands and profits in the relationship age /
by: Myers, Jack, 1947-
Published: (1998)

Raving fans : a revolutionary approach to customer service /
by: Blanchard, Kenneth H.
Published: (1993)

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
by: Loshin, David, 1963-
Published: (2014)

Beyond customer satisfaction to customer loyalty : the key to greater profitability /
by: Bhote, Keki R., 1925-2013
Published: (1996)

Booms and recessions in a noisy economy /
by: Hall, Robert E. (Robert Ernest), 1943-
Published: (1991)

The satisfied customer : winners and losers in the battle for buyer preference /
by: Fornell, Claes
Published: (2007)

Customer education /
by: Meer, Claudia Gaillard
Published: (1984)

Customer relationship management : new ways of keeping the customer satisfied /
by: Bodenberg, Thomas M.
Published: (2001)

Choices & change : macroeconomics.
Published: (2000)

Choices & change : macroeconomics.
Published: (2000)

Assuring customer satisfaction ; a guide for business and industry /
by: Cron, Rodney L., 1922-
Published: (1974)

Quality in customer service /
by: Fuchs, Edward
Published: (1999)

The wallet allocation rule : winning the battle for share /
by: Keiningham, Timothy L.
Published: (2015)

Fundamentals of customer-focused management : competing through service /
by: John, Joby, 1957-
Published: (2003)

Profitable customers : how to identify, develop and retain them /
by: Wilson, Charles
Published: (1998)

Customer worthy : why and how everyone in your organization must think like a customer /
by: Hoffman, Michael R.
Published: (2010)

What customers really want : how to bridge the gap between what your organization offers and what your clients crave /
by: McKain, Scott
Published: (2005)

The secret lives of customers : a detective story about solving the mystery of customer behavior /
by: Duncan, David Scott (Business consultant)
Published: (2021)

The customer loyalty pyramid /
by: Lowenstein, Michael W., 1942-
Published: (1997)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
by: Goldstein, Sheldon D.
Published: (2009)