Metrics 2.0 : creating scorecards for high-performance teams and organizations /

Bibliographic Details
Main Author:	Huwe, Ruth A.
Format:	Book
Language:	English
Published:	Santa Barbara, Calif. : Praeger, [2010]
Subjects:	Organizational effectiveness > Measurement. Performance > Measurement. Total quality management. Benchmarking (Management)

Description
Physical Description:	x, 349 pages : illustrations ; 25 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	9780313384561 (hbk. : alk. paper) 0313384568 (hbk. : alk. paper) 9780313384578 (ebook) 0313384576 (ebook)