Cover Image

Making customers matter.

Bibliographic Details
Corporate Author: Fifty Lessons (Firm)
Format: Book
Language:English
Published: Boston, Mass. : Les50ns, [2010]
Series:Lessons learned series (Boston, Mass.)
Subjects:
Customer relations > Management.
Consumer satisfaction.
Description
Physical Description:x, 99 pages ; 19 cm.
ISBN:9781422139882 (pbk. : alk. paper)
1422139883 (pbk. : alk. paper)