APA (7th ed.) Citation

Balzer, W. K. (2010). Lean higher education: Increasing the value and performance of university processes. Productivity Press.

Chicago Style (17th ed.) Citation

Balzer, William K. Lean Higher Education: Increasing the Value and Performance of University Processes. New York, NY: Productivity Press, 2010.

MLA (9th ed.) Citation

Balzer, William K. Lean Higher Education: Increasing the Value and Performance of University Processes. Productivity Press, 2010.