American Productivity & Quality Center, Campos, K., & Trees, L. (2008). Process measures and analytics: The right data for the right decisions : best practices report. APQC.
Chicago Style (17th ed.) CitationAmerican Productivity & Quality Center, Krystl Campos, and Lauren Trees. Process Measures and Analytics: The Right Data for the Right Decisions : Best Practices Report. Houston, Tex.: APQC, 2008.
MLA (9th ed.) CitationAmerican Productivity & Quality Center, et al. Process Measures and Analytics: The Right Data for the Right Decisions : Best Practices Report. APQC, 2008.
Warning: These citations may not always be 100% accurate.