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Service design.

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Bibliographic Details
Main Author: Lloyd, Vernon
Corporate Author: Great Britain. Office of Government Commerce
Other Authors: Rudd, Colin
Format: Book
Language:English
Published: London : TSO, 2007.
Edition:2nd impression with corrections.
Series:IT infrastructure library.
Subjects:
Computer industry > Customer services > Management.
Electronic office machine industry > Customer services > Management.
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by Hunnebeck, Lou
Published 2011
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