Lloyd, V., & Rudd, C. (2007). Service design (2nd impression with corrections.). TSO.
Chicago Style (17th ed.) CitationLloyd, Vernon, and Colin Rudd. Service Design. 2nd impression with corrections. London: TSO, 2007.
MLA (9th ed.) CitationLloyd, Vernon, and Colin Rudd. Service Design. 2nd impression with corrections. TSO, 2007.
Warning: These citations may not always be 100% accurate.