Conducting the reference interview : a how-to-do-it manual for librarians /

Bibliographic Details
Main Author:	Ross, Catherine Sheldrick
Other Authors:	Nilsen, Kirsti, Radford, Marie L.
Format:	Book
Language:	English
Published:	New York : Neal-Schuman Publishers Inc., [2009]
Edition:	2nd ed.
Series:	How-to-do-it manuals for libraries ; no. 166.
Subjects:	Reference services (Libraries) Electronic reference services (Libraries) Interviewing. Bibliothèques > Services de référence. Bibliothèques > Services de référence électroniques. Entretiens.

Description
Physical Description:	xiv, 290 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	9781555706555 (alk. paper) 155570655X (alk. paper)