Making government great again : mapping the road to success with ISO 9001:2008 /

Bibliographic Details
Main Author:	Baranzelli, John
Format:	Book
Language:	English
Published:	Milwaukee, Wis. : ASQ Quality Press, 2009
Subjects:	Total quality management in government > United States. Administrative agencies > United States > Management. Organizational change > United States.

Description
Physical Description:	xx, 187 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	9780873897792 (hard cover : alk. paper) 087389779X (hard cover : alk. paper)