rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Creating & delivering your value proposition
    sub title: managing customer experience for profit
  title info:
    title: Creating and delivering your value proposition
  name:
    name part: Barnes, Cindy
    name part: 1961-
    role:
      role term: creator
  name:
    name part: Blake, Helen
    name part: 1962-
  name:
    name part: Pinder, David
    name part: 1945-
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: enk
    date issued: 2009
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvi, 213 pages : illustrations ; 24 cm.
  note: Cindy Barnes, Helen Blake, David Pinder.
  note: Includes bibliographical references and index.
  subject:
    topic: Customer relations
  subject:
    topic: Value
  subject:
    topic: Value added
  classification: HF5415.5 .B36823 2009
  classification: 658.8/12
  identifier: 9780749455125
  identifier: 0749455128
  identifier: 2009019109
  record info:
    record content source: DLC
    record creation date: 090515
    record change date: 20151113130510.0
    record identifier: in00002531855