http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Identity and the museum visitor experience
I: Theory -- Introduction: museums and their visitors -- The museum -- The visitor -- The visit -- Satisfaction -- Memories -- The museum visitor experience model -- II: Practice -- Theory to practice -- Attracting and building audiences -- Making museums work for visitors -- Institutional value and accountability.
Includes bibliographical references (pages 275-289) and index.