rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Diverted to Delhi
  name:
    name part: Stitt, Greg.
  name:
    name part: Tiriel, Mora.
  name:
    name part: Australian Film Finance Corporation
  name:
    name part: Australian Film Commission
  name:
    name part: Australian Broadcasting Corporation
  name:
    name part: Filmakers Library, inc
  type of resource: moving image
  genre: videorecording
  genre: Documentary films.
  genre: Nonfiction films.
  origin info:
    place:
      place term: at
    date issued: 2002
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: videodisc
    extent: 1 videodisc (55 min.) : sound, color ; 4 3/4 in.
  abstract: The toll-free telephone numbers used to place orders are often answered thousands of miles away by Indians trained to speak and think like Americans, or Brits or Australians. This film follows a group of university graduates through a rigorous 3-week course which they hope will prepare them for prestigious, well paying positions in these call centers. Over 200 of the U.S. Fortune 500 companies now choose to service their clients via Indian call centers where labor and set-up costs are low and the staff highly educated.
  note: Australian Film Finance Corporation presents a Greg Stitt production.
  note: "Developed in association with the Australian Film Commission ; produced with the assistance of the Australian Broadcasting Corporation."--Opening and closing credits.
  note: Letterbox format.
  note: Videorecording.
  note: Narrator: Tiriel Mora.
  note: Commentary: Kiran Karnik, Ravi Sikund, Ian Stern, Padmini Misra, Jacqueline Armitage, Phil Ashley, Paul Sanderson, Raman Roy.
  note: DVD.
  note: In English with some Hindi with English subtitles.
  note: Producer, director, writer, Greg Stitt ; executive producer, Dasha Ross ; camera, Joel Peterson ; editor, Fiona Strain.
  subject:
    geographic code: a-ii---
  subject:
    name:
      name part: North Star Call Centre College (New Delhi, India)
  subject:
    topic: Call centers
    geographic: India
  subject:
    topic: Call centers
    topic: Employees
    topic: Training of
  subject:
    topic: Telephone answering services
    geographic: India
  subject:
    topic: Telephone answering services
    topic: Employees
    topic: Training of
  subject:
    topic: International business enterprises
    topic: Subcontracting
  subject:
    topic: Telephone in business
    geographic: India
  subject:
    topic: Telephone etiquette
    geographic: India
  subject:
    topic: Customer services
    geographic: India
  subject:
    topic: Business etiquette
    geographic: India
  identifier: 146310278X
  identifier: 9781463102784
  record info:
    record content source: FXG
    record creation date: 040819
    record change date: 20151111060252.0
    record identifier: in00002511789