http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1 videodisc (55 min.) : sound, color ; 4 3/4 in.
The toll-free telephone numbers used to place orders are often answered thousands of miles away by Indians trained to speak and think like Americans, or Brits or Australians. This film follows a group of university graduates through a rigorous 3-week course which they hope will prepare them for prestigious, well paying positions in these call centers. Over 200 of the U.S. Fortune 500 companies now choose to service their clients via Indian call centers where labor and set-up costs are low and the staff highly educated.
Australian Film Finance Corporation presents a Greg Stitt production.
"Developed in association with the Australian Film Commission ; produced with the assistance of the Australian Broadcasting Corporation."--Opening and closing credits.
Commentary: Kiran Karnik, Ravi Sikund, Ian Stern, Padmini Misra, Jacqueline Armitage, Phil Ashley, Paul Sanderson, Raman Roy.
In English with some Hindi with English subtitles.
Producer, director, writer, Greg Stitt ; executive producer, Dasha Ross ; camera, Joel Peterson ; editor, Fiona Strain.
North Star Call Centre College (New Delhi, India)