Cover Image

Customer worthy : why and how everyone in your organization must think like a customer /

Bibliographic Details
Main Author: Hoffman, Michael R.
Format: Book
Language:English
Published: Ithaca, N.Y. : Paramount Market Publishing, [2010]
Subjects:
Consumer satisfaction.
Customer relations.
Customer relations > Management.
Customer services > Management.
Description
Item Description:Includes index.
Physical Description:xix, 192 pages : illustrations ; 23 cm.
ISBN:0981986919
9780981986913