The ETTO principle : efficiency-thoroughness trade-off : why things that go right sometimes go wrong /

Bibliographic Details
Main Author: Hollnagel, Erik, 1941-
Format: Book
Language:English
Published: Farnham, England ; Burlington, VT : Ashgate, [2009]
Subjects:
Description
Item Description:Includes index.
Physical Description:vii, 150 pages : illustrations ; 24 cm.
ISBN:9780754676782 (pbk. : alk. paper)
0754676781 (pbk. : alk. paper)
9780754676775 (hardcover : alk. paper)
0754676773 (hardcover : alk. paper)