Leonard, D., & McGuire, M. (2007). The executive guide to understanding and implementing the Baldrige criteria: Improve revenue and create organizational excellence. ASQ Quality Press.
Chicago Style (17th ed.) CitationLeonard, Denis, and Mac McGuire. The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence. Milwaukee, Wis.: ASQ Quality Press, 2007.
MLA (9th ed.) CitationLeonard, Denis, and Mac McGuire. The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence. ASQ Quality Press, 2007.
Warning: These citations may not always be 100% accurate.