Cover Image

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists /

Bibliographic Details
Main Author: Hyken, Shep
Format: Book
Language:English
Published: Hoboken, N.J. : Wiley, [2009]
Subjects:
Customer services.
Customer loyalty.
Customer relations.
Description
Physical Description:xii, 244 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 231-234) and index.
ISBN:9780470404829 (cloth)
0470404825 (cloth)